SHIPPING

USA Customers
As of 25 August 2025, Australia POST has temporarily suspended all postal services to the US until further notice. There is currently no estimate on when postal services are expected to resume. 
I will do my best to adhere to the new tariff policies when more information is available, but please note if these changes are significant, shipping may not be available anymore for US customers. 

Origin of Shipment
Australia

Processing Time
All orders are packed within 5-7 days of the order being received. It can take up to 3-5 days from the time of your purchase to be picked up by Australia Post. 

Shipping Methods
This store uses Australia Post to ship out orders. 

In the case of a package being delayed or missing, I cannot attempt to locate or track the package, and cannot offer a warranty, refund, replacement or any form of compensation.

Estimated Shipping Times
These are estimated delivery times of Australia Post. 
Domestic
Standard (no Tracking)          2-10 working days
Express (Tracking inc.)*            1-3 working days

International
Standard Parcel (Tracking inc.)**          6-10 working days
*Additional costs apply and will vary depending on delivery country, state or territory.
**Please check latest update for shipping delays

Returns and Exchanges
All sales are final. No returns or exchanges are accepted. Please read item descriptions carefully before making a purchase. 

Returned Packages
If a package is returned, I will attempt to contact you, reconfirm your delivery details and resend the package. In some cases you may be required to cover the additional delivery costs for resending the package. If I do not hear back from you within a week, the order will be cancelled. If less than 30 days have passed since I have initially shipped the order, you will be eligible for a refund. 

Missing Orders
Please contact me at hello@amalisart.com if you suspect your package has gone missing, is lost, or is delayed.